New Zealand Aviation NEWS

Critic Said Air NZ Needs Better Plans  An Air New Zealand passenger who was left stranded in Hawaii last week says he is surprised the Airline hasn't made more recommendations, after an Investigation into the incident. The Boeing 767's Pilots aborted takeoff on July 27 left 227 passengers stranded in Honolulu for up to 56 hours. An investigation by the National carrier has found the root cause of the disruption was an engineering issue which had previously been identified as a faulty warning light on a Boeing 767. The Airline was also continuing another inquiry into claims that Pilots and Cabin Crew in Honolulu had been drinking and would not have been available for duty at one point, even if the Aircraft had been Airworthy. Following the initial investigation into the stranding, Air New Zealand chief executive Christopher Luxon said the Airline would invest in a new communication system to provide better contact with affected passengers. Passenger Philip Wardal...

Air New Zealand flight NZ09 Delay Was Best Delay Ever It's not always that an Airline doles out compensation when compensation is due.   Hundreds of Air New Zealand Passengers bound for Auckland were stuck in Hawaii for two nights due to a faulty plane system, reports the Daily Mail, and for their troubles, each passenger was awarded $1000 New Zealand dollars, ($850) in cash. Pilots aboard the the Boeing 767-300 noticed a faulty indication system on flight NZ09, originally scheduled to depart the U.S. After repeated attempts to address the issue, the Airline was forced to cancel multiple rescheduled takeoffs and issued an apology to all passengers affected by unusual delay. Due to the lengthy nature of this disruption, the difficulty we've experienced in adequately communicating with customers and the fact we have repeatedly let them down, we have made the decision that in addition to our unreserved apology we will also be compensating each customer $1000 in eit...